Business Communication & Writing Training
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Service Excellence Training
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Personal Mastery & Emotional Intelligence Training
Cost: Prices are provided on request.
Course Description
This course is intended for all persons working in administration in organizations and individuals who is responsible for presenting information in report format. Leaners at this level write/present/sign texts with the complex subject matter and a need for various levels of formality in langue and construction. They select text type, subject matter, and language to suit specific audiences, purposes, and contexts.
Target Group
This course is ideal for anyone who wants to make powerful, significant improvements in their lives and work environment through developing a range of tools and techniques for emotional intelligence for an effective and successful personal and work life. This programme is ideal for anyone including Senior and Middle Managers, Heads of Departments, Executive PAs, Office Managers, Office Administrators, Supervisors and Junior Managers.
Download the Personal Mastery Training – Brochure
Learning Outcomes
- Demonstrating knowledge and understanding the principles and concepts of emotional intelligence in respect of life and work relations,
- Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations,
- Analysing the impact of emotional intelligence on life and work interactions, and
- Evaluating own level of emotional intelligence in order to determine development areas.
Learning Delivery Method
This training is an instructor lead virtual or classroom based training, for minimum group size of ten (10) delegates.
Assessment
Formative and Summative Assessment.
Unit Standard Alignment
SAQA ID: 252031
US Title: Apply the principles and concepts of emotional intelligence to the management of self and others
NQF Level: 5
Credits: 4
Duration
Maximum 2 days
Cost
Prices are provided on request.
Please Note: All our programmes can be customized to meet the client’s need. We remain committed to offer and deliver fit for purpose training.
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