Description
Learning Outcomes
- Understanding Emotional Intelligence,
- Self-awareness and self-expression
- Social awareness and interaction,
- Emotional management and control,
- Adaptability
- Management of personal finances,
- Self-motivation and people skills,
- Study skills and management of time,
- Demonstrate knowledge and understanding of self as a unique individual,
- Workplace skills,
- Using a variety of strategies to deal with life situations,
- Customer service basics and managing customers,
- Attitude in the workplace,
- Enhancing customer service skills,
- Personal skills analysis,
- Career plan and applying for a job,
- Writing an effective Curriculum Vitae,
- Interview tips,
- Active listening,
- Administering financial implications, and
- Operate a personal computer and basic computer skills.
Learning Delivery Method
This training is an instructor lead virtual or classroom based training, for minimum group size of ten (10) delegates.
Assessment
Formative and Summative Assessment.
Unit Standard Alignment
Duration
Maximum 5 days
Cost
Prices are provided on request.
Please Note: All our programmes can be customized to meet the client’s need. We remain committed to offer and deliver fit for purpose training.
